View Issue Details

IDProjectCategoryView StatusLast Update
0003423ArchBugpublic2019-02-20 18:33
ReporterdgingreyAssigned Toyorik 
PrioritynormalSeveritymajorReproducibilityalways
Status assignedResolutionopen 
PlatformWindows 32bitOS10OS Version1709
Product Version0.17 
Target VersionFixed in Version 
Summary0003423: Error message generated when creating wall from dwire or sketch
DescriptionForum Thread: https://forum.freecadweb.org/viewtopic.php?f=23&t=27862
OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.17.13508 (Git)
Build type: Release
Branch: master
Hash: e5f42798cd06d10c5bb3e944b377ef2b2bf1a3f1
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

When I form a wall from a dwire or sketch and exception is thrown in the GUIapplication.
The wall shows up in the combo view but not in the 3D view and the 3D view freezes and cannot be changed. Each time one of the axonometric is clicked the same error message is
generated. When I delete the wall in the combo view the 3D view returns to normal and can
be manipulated. The wall seems to be formed correctly even though it does not appear in the 3D view because when I save the file and open it under v0.16 or v0.17.7745 the wall appears and no error messages are generated in either of these versions of FreeCad.
I even tried replacing the file "ArchWall.py" in v0.17.508 with the same file from v0.17.7745 and the wall forms correctly and the 3D view can be manipulated but then I
could not make changes to the wall like adding a window without getting errors so it appears there is something wrong in the file "ArchWall.py" of v0.17.13508.
Steps To ReproduceStart a new project in the Arch workbench.
Draw a line or rectangle to be used as the basis for a wall.
Select the line or rectangle and click on the wall icon.
Using the wall icon to construct a wall from scratch produces the same results.
I installed v0.17.13508 on four diferent computers all running the same 32bit
version of Windows 10 and got the same results.
Additional InformationI did not have any problems when using the 32bit v0.17.13508 on a windows 10 32bit
machine. I also tried v0.17.13508 32bit on a windows 7 32bit machine it worked correctly so it appears the problem only affects windows 10 32bit machines.
TagsWin

Relationships

related to 0003430 closedyorik application crashes when create wall object from 2-point line or restangle 
related to 0003478 closedyorik FreeCAD doesn't create walls 

Activities

dgingrey

2018-04-07 23:20

reporter  

Wall Error Messages.PNG (210,222 bytes)
Wall Error Messages.PNG (210,222 bytes)
Wall opened with v16.PNG (38,946 bytes)
Wall opened with v16.PNG (38,946 bytes)
Wall Python Console.PNG (104,794 bytes)
Wall Python Console.PNG (104,794 bytes)

Kunda1

2018-04-15 17:07

administrator   ~0011146

Last edited: 2018-04-15 17:08

View 2 revisions

dgingrey wrote

so it appears the problem only affects windows 10 32bit macines.


Per the enormous sticky at the top of this page:
First post to forum to verify [their] issue and also discuss with the community

dgingrey

2018-04-15 23:21

reporter   ~0011161

I did post it to the forum. See "Creating wall freezes 3D view" under the Arch forum.
It appears the issue 0003430 is having the same or similar problem.

dgingrey

2018-04-16 15:02

reporter   ~0011163

The platform stated above at the beginning is incorrect. It should be a PC 32bit running
Windows 10 32bit.

Kunda1

2018-04-25 12:53

administrator   ~0011195

Last edited: 2018-04-25 13:09

View 2 revisions

@dgingrey please post the forum thread to this ticket so we can track it. Thanks. I will fix the ticket to reflect your system correctly.

Edit: took care pasting the forum thread.

Kunda1

2018-04-25 13:08

administrator   ~0011197

Forum thread: https://forum.freecadweb.org/viewtopic.php?f=23&t=27862

dgingrey

2018-04-29 01:16

reporter   ~0011217

Under additional information I ment to say I did not have any problems when using the 32bit v0.17.13508 on a windows 10 64 bit
machine.

dgingrey

2018-05-22 20:45

reporter   ~0011272

Last edited: 2018-05-29 20:03

View 2 revisions

My assumption that this problem occurs on machines running Windows 10 32 bit was incorrect.
I upgrade to Windows 10 64 bit and the error still occurs.
Also I have observed on the machines where the error occurs that during the start up of
FreeCad v17 on the initialization screen "Mod\Measure\Initgui.py not found" appears.
I do not get this warning during start up on machines which run Freecad v17 correctly.
I see that issue 0003478 is reporting a similar error.

dgingrey

2018-05-23 20:50

reporter  

INITGUI NOT FOUND.PNG (251,327 bytes)
INITGUI NOT FOUND.PNG (251,327 bytes)

dgingrey

2018-05-23 20:50

reporter   ~0011276

Here is the initialization screen showing the initgui.py file not found. This shows up
only on installations which produce the error when creating a wall. I don't know if it has
anything to do with the error.

Kunda1

2018-05-29 20:02

administrator   ~0011302

@yorik please advise

yorik

2018-05-30 18:41

administrator   ~0011309

These are stange errors. I don't think they are related to 0003478 / 0003430 because the UI is in english here...

The "Mod\Measure\Initgui.py not found" could indicate that FreeCAD wasn't properly installed.

Not sure what to do, I can't reproduce the problem on my machine, and I haven't seen other windows users with the same problem yet...

Kunda1

2018-05-31 14:58

administrator   ~0011332

@dgingrey can you reproduce bug with a bleeding edge 0.18dev version ( https://github.com/FreeCAD/FreeCAD/releases/tag/0.18_pre ) and report back here... ?

dgingrey

2018-05-31 15:58

reporter  

Rectangle v18.PNG (69,516 bytes)
Rectangle v18.PNG (69,516 bytes)

dgingrey

2018-05-31 15:58

reporter   ~0011333

OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.18.13830 (Git)
Build type: Release
Branch: master
Hash: 262d7c0cd05c6072d5807ebb98a0a3113cfebba0
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

I can reproduce the error using FreeCad v0.18.13830 on a 64 bit machine running windows 10
32 bit. I will try on a 64 bit machine running windows 10 64 bit and also on a 32 bit machine running windows 10 32 bit and report back.

dgingrey

2018-06-01 15:34

reporter   ~0011342

OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.18.13870 (Git)
Build type: Release
Branch: master
Hash: f0964a9c052ee666631cd9caec1655790964ecb6
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

I installed V18 on a 64 bit machine running Windows 32 bit and also
on a 64 bit machine running Windows 64 bit and got the same results.
An error occurs when creating a wall and the 3D view freezes up.
It is only the 3D view that is affected. The rest of the screen seems to be
unaffected. The combo view can be manipulated. I can make changes in the combo view
but they do not show up in the 3D view. It seems the changes are being applied. For instance if I change the end point of the line I created the wall from and then delete the wall in the combo view the 3D view is unfrozen and the changes to the line now show up in the 3D view.

dgingrey

2018-08-23 14:41

reporter   ~0011637

OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.17.13528 (Git)
Build type: Release
Branch: releases/FreeCAD-0-17
Hash: 5c3f7bf8ec51e2c7187789f7edba71a7aa82a88b
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.18.14426 (Git)
Build type: Release
Branch: master
Hash: 3927a2ed8b009ab4dfdca53fbebf0060193b67b4
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

I just tried the latest versions of FreeCad v17 and V18 and got the same results.

dgingrey

2018-09-20 16:15

reporter   ~0011800

I just discovered that I cannot print the any drawing on any machines which produce the
above error when trying to form a wall. I don't know if this related to this same error
or not. When I try and print the drawing the print preview is blank and so is the resulting
printout. When I print from a machine that does not produce the error when forming a wall
I get the correct print preview and resulting printout.

Angle Bracket.PNG (15,705 bytes)
Angle Bracket.PNG (15,705 bytes)

dgingrey

2018-12-17 21:04

reporter   ~0012297

Using version 0.18.15417 the error message has changed. It now reads

Unhandled Base::Exception caught in GUIApplication::notify.
The error message is: Access violation

when trying to form a wall from a d-wire.

Does anyone know what this means?

Kunda1

2018-12-18 11:27

administrator   ~0012298

Assigning to 0.18 release in hopes this ticket will get addressed before 0.18.

yorik

2019-02-15 00:33

administrator   ~0012653

Still don't know what we can do, all the reported operations work fine for me...
@dgingrey can you please post precise step-by-step instructions of what I should do on my computer to reproduce your problem?

dgingrey

2019-02-15 15:03

reporter   ~0012657

OS: Windows 10
Word size of OS: 32-bit
Word size of FreeCAD: 32-bit
Version: 0.18.15860 (Git)
Build type: Release
Branch: master
Hash: 3b708c7f84b0425076b520e1d95627b20fd75fe0
Python version: 2.7.14
Qt version: 4.8.7
Coin version: 4.0.0a
OCC version: 7.2.0
Locale: English/UnitedStates (en_US)

To reproduce the error I draw a line, rectangle using the draft tools or sketcher tools
and then select it and press the wall button. The 3D view freezes up.
The same thing happens when using the wall button to construct a wall from scratch. The
wall trace shows up in the 3D view and then the view freezes up.
If I delete the wall then the 3D view functions correctly again.
This error started to occur after version 17.7745
I have also noticed that on machines that produce this error I cannot print any drawing.
The print preview and printout are always blank.

yorik

2019-02-16 22:34

administrator   ~0012669

No problem following these steps for me.. The weird thing is that many windows 10 users are using the arch tools, nobody got such problem either.. Are you by chance using FreeCAD in another language than english?

dgingrey

2019-02-20 18:33

reporter   ~0012708

I have made some headway on this issue. I have been able to reproduce this error on five different machines. Each of the machines is set up for a duel boot configuration to boot
up into either Windows 7 or Windows 10. On all the machines the wall forming error did
not occur when booted to Windows 7 but did when booted to Windows 10. On four of the
machines I could not print the 3D view under Windows 7 or Windows 10, the print preview, print out and export to PDF where all blank, however drawings produced using the drawing workbench could be printed. I suspected the video display driver might be causing the problem since the version under Windows 10 was different than under Windows 7 on each machine. I tried replacing the driver under Windows 10 with the driver for Windows 7 and the wall producing error was corrected on all the machines when booted to Windows 10. On one of the machines this also corrected the printing problem however on three of the machines I still cannot print the 3D view. Any suggestions on solving this?

Issue History

Date Modified Username Field Change
2018-04-07 23:20 dgingrey New Issue
2018-04-07 23:20 dgingrey File Added: Wall Error Messages.PNG
2018-04-07 23:20 dgingrey File Added: Wall opened with v16.PNG
2018-04-07 23:20 dgingrey File Added: Wall opened with v17-7745.PNG
2018-04-07 23:20 dgingrey File Added: Wall Python Console.PNG
2018-04-07 23:20 dgingrey File Added: Wall v16 opened with v17-7745.PNG
2018-04-07 23:20 dgingrey File Added: Wall v16 opened with v17-13508.PNG
2018-04-15 17:07 Kunda1 Note Added: 0011146
2018-04-15 17:08 Kunda1 Note Edited: 0011146 View Revisions
2018-04-15 17:08 Kunda1 Status new => feedback
2018-04-15 23:21 dgingrey Note Added: 0011161
2018-04-15 23:21 dgingrey Status feedback => new
2018-04-16 15:02 dgingrey Note Added: 0011163
2018-04-25 12:53 Kunda1 Note Added: 0011195
2018-04-25 12:54 Kunda1 Description Updated View Revisions
2018-04-25 12:54 Kunda1 Steps to Reproduce Updated View Revisions
2018-04-25 12:54 Kunda1 Additional Information Updated View Revisions
2018-04-25 12:54 Kunda1 Platform Windows 64but => Windows 32bit
2018-04-25 12:55 Kunda1 Relationship added related to 0003430
2018-04-25 13:08 Kunda1 Description Updated View Revisions
2018-04-25 13:08 Kunda1 Note Added: 0011197
2018-04-25 13:09 Kunda1 Note Edited: 0011195 View Revisions
2018-04-25 13:11 Kunda1 Tag Attached: Win
2018-04-29 01:16 dgingrey Note Added: 0011217
2018-05-22 20:45 dgingrey Note Added: 0011272
2018-05-23 20:50 dgingrey File Added: INITGUI NOT FOUND.PNG
2018-05-23 20:50 dgingrey Note Added: 0011276
2018-05-29 20:02 Kunda1 Note Added: 0011302
2018-05-29 20:03 Kunda1 Note Edited: 0011272 View Revisions
2018-05-29 20:06 Kunda1 Relationship added related to 0003478
2018-05-30 18:41 yorik Note Added: 0011309
2018-05-31 14:58 Kunda1 Assigned To => yorik
2018-05-31 14:58 Kunda1 Status new => feedback
2018-05-31 14:58 Kunda1 Note Added: 0011332
2018-05-31 15:58 dgingrey File Added: Rectangle v18.PNG
2018-05-31 15:58 dgingrey File Added: Wall from rectangle v18.PNG
2018-05-31 15:58 dgingrey Note Added: 0011333
2018-05-31 15:58 dgingrey Status feedback => assigned
2018-06-01 15:34 dgingrey Note Added: 0011342
2018-08-23 14:41 dgingrey Note Added: 0011637
2018-09-20 16:15 dgingrey File Added: Angle Bracket.PNG
2018-09-20 16:15 dgingrey File Added: Angle Bracket Print Preview blank.PNG
2018-09-20 16:15 dgingrey File Added: Angle Bracket Print Preview.PNG
2018-09-20 16:15 dgingrey Note Added: 0011800
2018-12-17 21:04 dgingrey Note Added: 0012297
2018-12-18 11:27 Kunda1 Target Version => 0.18
2018-12-18 11:27 Kunda1 Note Added: 0012298
2019-02-15 00:33 yorik Note Added: 0012653
2019-02-15 15:03 dgingrey Note Added: 0012657
2019-02-16 22:34 yorik Note Added: 0012669
2019-02-20 13:09 yorik Target Version 0.18 =>
2019-02-20 18:33 dgingrey Note Added: 0012708